Privacy Policy
Who we are
IQFood (“we”, “us”) is a health and nutrition tracking app and the website iqfood.app. This policy explains what data we collect, why, and the choices you have. Questions or requests: support@iqfood.app.
What this policy covers
It covers both the IQFood mobile app and this website (including the launch waitlist). If you only joined the waitlist, the only personal data we hold about you is your email address, used to tell you about the launch; every email includes an unsubscribe link.
Data we collect in the app
- Account data: your email address, sign-in provider, display name and profile photo (if you set one), and your @tag.
- Profile data: weight, goal weight, height, birth date, gender, goal and activity level — the answers you give during onboarding and in your profile.
- Health and lifestyle data you log: meals and their nutrition, weight entries, daily check-ins (sleep, steps, stress, activity, workouts, mood), menstrual-cycle entries, and lab results you choose to add (for example HbA1c or lipid values). This is sensitive health data — we process it only to run the app for you, with your explicit consent.
- Photos and voice: meal photos you take and voice notes you record are processed to recognize and log food, then handled per the retention rules below.
- Social content: messages, stories, reactions and connections you create inside the app.
- Phone number (optional): if you choose to verify your phone number, we store it to confirm it is yours. You can additionally turn on "find me by phone number" so people who have your number can add you; this is off by default and you can turn it off at any time. Your number is never shown to other users.
- Device and usage data: device model, OS and app version, language, and crash/performance diagnostics.
- Approximate location: our analytics provider (Google) derives an approximate, city-level location from your device's IP address to give us aggregate usage statistics. We do not collect precise/GPS location, and the app asks for no location permission.
- Purchases: your subscription status. Payments are processed entirely by Google Play — we never see your card details.
Why we process it
To provide the service you signed up for: logging meals, computing your personal metabolic estimates, syncing across devices, and connecting you with friends or a coach you choose (performance of contract). Health data is processed on the basis of your explicit consent, which you can withdraw at any time by deleting the data or your account. We also process limited data to keep the service safe (abuse prevention), to send notifications you can turn off, and to meet legal obligations. We do not sell your data and we do not show ads.
AI processing
When you use AI logging (photo, voice, or chat), the content you submit — the photo, the recording, or the text — is sent to Google Cloud (Vertex AI / Gemini) to be interpreted into a food log. It is used to answer your request, not to build advertising profiles.
Who processes it for us
The app runs on Google Firebase (Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Cloud Messaging) and Google Cloud (Vertex AI), acting as our processors under data-processing terms. Subscriptions are handled by Google Play Billing. Data you share with a coach or with friends inside the app is visible to them per the permissions you grant, and those grants are revocable in the app.
Retention and deletion
Your data is kept while your account exists. You can delete individual entries at any time, and you can delete your whole account in the app (Profile → Delete account), which removes your account data.
You can also request deletion without the app:account deletion instructions, or email support@iqfood.appto request deletion or a copy of your data. Waitlist emails are deleted when you unsubscribe.
Your rights (EU/GDPR)
You have the right to access, rectify, erase, and receive a portable copy of your data; to restrict or object to processing; and to withdraw consent at any time without affecting prior processing. You can lodge a complaint with your supervisory authority (in Romania: ANSPDCP,dataprotection.ro). To exercise any right, use the in-app controls or email support@iqfood.app.
Security
Data is encrypted in transit and protected by per-user access rules on our backend. No method of storage or transmission is 100% secure, but we restrict access to what the app needs to function.
Children
IQFood is not directed at children under 16, and we do not knowingly collect their data. If you believe a child is using the app, contact us and we will delete the account.
Changes
If this policy changes in a meaningful way, we will tell you in the app (or by email, for waitlist-only contacts) before the change takes effect.